6 bước viết email bằng tiếng anh chuyên nghiệp nhất

Trước khi viết email bạn cần phải có tiêu đề email, mụch đích sẽ giúp cho người xem biết được email của bạn có nội dung là gì. Từ đó giúp cho email đi đúng hướng, đúng nội dung.

Cần chú ý tiêu đề email không quá dài, không quá cụt ngủn mà không rõ mục đích.

Ví dụ như các tiêu đề sau đây là chuẩn nhất:

• Invitation: Hanoi Climate Change summit 8 June 2021
• Staff meeting invitation – 25th July

• Khi bạn không biết tên đối tượng muốn gửi email hãy dùng:

Dear Sir or Madam
To whom it may concern
Hello

• Khi bạn biết tên đối tượng muốn gửi email thì dùng:

Dear Mr, Mrs, Ms...
Dear John
Hello Pat
Hi Mary

Hey John
Mira

• Khi muốn đối tượng muốn gửi email một nhóm

Dear all
Hi everyone

• Để trả lời lại một email của ai đó

Thanks (very much) for your email.

This is to say thanks for your email.

• Đưa ra lý do viết email

I’m (just) writing to...

Just a (quick) note to...

Just a short email to clarify/ confirm/ inform you/ follow up on let you know reply to/ request/ tell you/ thank you/ update you.

Hãy dùng các cấu trúc sau nếu bạn muốn 

• Thông báo việc gì đó

I’d like to inform you of...
Just a few comments about your last mail

I’m writing to tell you about/let you know...

Just a note to say...
Here’s the low down on...
Just to update you on
FYI: This is to let you know ...
Hope this helps.
Let me/ us know if you need anything else.

• Yêu cầu ai làm gì (có thể là gửi file)

Have you... yet?
Can you send ... to me by Friday, please?
I need ... by Thursday.
Please get/keep in touch.
Keep me posted.

• Đáp lại email

Thanks for your email...
In reply to your email, here are...
Re your email. I...
You'll find the info(rmation) attached.
I'll get back to you asap ...
I’ll follow up the points mentioned in your email...

• Sắp xếp một cuộc gặp gỡ/ một buổi họp

lust a quick note to arrange a time to meet.

I'm writing to set up/arrange ...
How/What about Tuesday?
Is... OK?
Where should we meet?
Should I pick you up at/from ... ?
Could you collect me at... ?

• Xác nhận lời đề nghị về cuộc họp

I’d like to confirm ...
Just writing to confirm ...
Tuesday is good for me.
Please send me an email by 5 pm today to confirm this.
Looking forward to seeing/meeting ...

• Thay đổi thời gian cuộc gặp gỡ

I’m sorry but I can’t do/make Thursday.
This is to let you now that I’ve had to put off/postpone...
I’m writing to call off/cancel...
I’m afraid I can’t make/manage Friday. How about... instead?

• Thông báo tin tốt

I am/ We are pleased to inform you ...
I'm happy to tell you...
You’ll be happy/ delighted to hear that ...

• Thông báo tin xấu

I’m sorry, but...
I am afraid that...
Unfortunately....
I’m writing to complain (about...). We’re not happy with ...
I was disappointed to find/hear... I’m afraid that...
Unfortunately.... We regret to tell/inform you ...

• Phàn nàn về điều gì đó

I’m writing to complain (about...). We’re not happy with ...
I was disappointed to find/hear... I’m afraid that...
Unfortunately....

• Đính kèm tệp/ file ở email

I’m sending you/attaching...
I’ve attached...
Please find attached...
I’m sending you the price list/document as an attachment.

• Nếu bạn muốn họ reply lại email:

I look forward/Looking forward to hearing from you/to your reply.
Hope to hear from you soon.
I'd appreciate a reply asap.

• Đề nghị giúp đỡ mọi người:

Do not hesitate to contact us if you need any assistance.
Feel free to get in touch ...
if you have any other questions
if you need more help, with any questions.
Let me know if you need anything else/if I can help you further.

• Chung quy lại:

Thanks for your help/cooperation.
Hope all is well with you.
Have a nice day/weekend!

Yours sincerely
Kind/Best regards
Regards
Best wishes
All the best
Best
See you (soon)
Take care
Bye (for now)